Fine-Tune Your Candidate Experience with This Advice

 

Often, the candidate experience serves as a strong first impression for job seekers exploring opportunities at your company, especially if they haven’t interacted with your organization before. Ensuring the experience is positive helps make you a more attractive employer, making it easier to locate and secure top talent for your vacancies.

If you want to fine-tune your candidate experience, you’ll need to evaluate every step in the process. Here is some advice on how to begin.

Personalize the Initial Contact

Most companies resort to canned correspondence when communicating with candidates about the status of their application. But an autogenerated response isn’t going to garner positive attention, and may not be read at all.

If you want to engage job seekers earlier, make sure to personalize these early communications. Use information about the candidate to help make the message unique, particularly the subject line of any emails. You can also add details about the responsibilities associated with the role, drawing the candidate in further and opening the door to additional questions that could be relevant to them.

Simplify, Simplify, Simplify

While a long or complex job application may serve your needs, it’s unlikely job seekers will take kindly to the amount of time required just to apply. In fact, one study suggested 60 percent of applicants will abandon an application part way through if it takes too long to finish, meaning a cumbersome process is likely costing you top talent.

To avoid these issues, it is best to evaluate your process from the perspective of job seekers. Then, work to simplify it as much as possible, removing extraneous steps whenever possible.

Prep Them for the Interview

Many hiring managers avoid sharing details about what candidates should expect for the interview, possibly in hopes of catching them off guard with particular questions. While you don’t need to tell job seekers everything about what they will encounter, offering them some guidance is a wise move.

This could include basics like the names of all participants (if there will be a panel), what materials to bring, and a general overview of what will be discussed or if a technical interview is part of the experience. The purpose isn’t to give them every question so they can prepare an answer in advance. Instead, you want to remove some of the mystery surrounding the meetings, helping them feel more at ease and well informed at the same time.

Communicate Consistently

One of the most common issues candidates have with hiring processes is a lack of communication. Often, they receive an automated message after their application is submitted, another regarding their interview, and then possibly a response regarding whether they got the job. Depending on the length of the process, these communications could be spread out over weeks, or even months, which is incredibly frustrating for job seekers.

To make a great impression, check-in with candidates regularly and let them know the current status of their application. Also, don’t shy away from questions, as this will help the applicant feel more secure in the process.

If you are looking to improve your candidate experience, the team at The Advance Group can help. Contact us to see how our services can improve your hiring process today.

 

 

Working with Difficult People? Make the Situation Easier with This Advice

 

Typically, one of the most challenging parts of any job is working with other, potentially difficult people, even if you all generally get along. But, when a co-worker is particularly difficult, the situation quickly becomes more stressful, making it hard to get tasks completed or simply remain in a good mood.

While you can’t necessarily escape the situation entirely, you do have options to make it more manageable. With that in mind, here are some tips for working with difficult people you can start using today.

Make Validating Their Feelings the First Thing You Do

Most of us have encountered a scenario where a co-worker is frustratingly passive-aggressive or generally takes out their anger on those around them, regardless of whether you were responsible for their current situation. While it is easy to react to them in kind, allowing your own stress levels to escalate with theirs, a better approach is empathy.

For example, instead of reacting to their frustration, consider why they may be feeling this way and try to see things from their perspective. Then, instead of pushing back immediately, offer them some validation by letting them know that you understand their feelings.

Often, this helps you shift your attitude, moving to a place of empathy instead of anger. Plus, by feeling understood, your co-worker may also begin to calm, allowing them to change their attitude as well.

Make Your Needs Clear

If a co-worker is being combative instead of constructive during a conversation, it’s easy for tensions to mount, leaving everyone angry. However, you can prevent this from occurring by succinctly expressing your needs in relation to the situation.

For example, if your co-worker says they hate your idea, feel free to let them know a statement like that doesn’t help you improve and that you would prefer specific feedback regarding the idea so that you can reach a resolution that suits everyone.

Ultimately, this involves letting others know what does or doesn’t work for you while being assertive as you discuss your point. It also includes an explanation as to why the approaching isn’t effective, as well as a simple resolution that allows everyone to get back on the right track.

Learn to Say “No”

Some people have a tendency toward being people-pleasers and, if someone takes advantage of that, it can quickly breed resentment and frustration. However, the person who needs to act in these situations is you, by learning to say no and setting reasonable boundaries when a request is simply more than you can handle.

Ideally, you want to say now, provide a concise explanation as to why it doesn’t work for you, and potentially offer an alternative, but only if one exists that meets your needs as well. It can take time to get comfortable with saying “no,” but it is definitely worth the effort.

If you are interested in learning more or are hoping to find a new position with less difficult people, the professionals at The Advance Group can help. Contact us today to see how our services and expertise can work for you.

 

 

Employees Need Your Help with Work-Life Balance

 

Today’s workforce has put a greater emphasis on work-life balance than ever before, seeking out methods for managing both their personal and professional lives more effectively. However, their ability to achieve the desired level of balance is often at least partially in the hands of their employer, as they have to adhere to the standards and expectations set forth by the organization.

However, when employees are able to achieve a better work-life balance, it often enhances their level of success within the company, increasing productivity and improving morale. That means that supporting these needs is beneficial for everyone, so finding ways to help is a wise business move.

If you aren’t sure where to begin, here are some tips to get you started.

Be an Advocate for Self-Care

Tending to our own needs can be challenging, particularly if we are overwhelmed by other obligations. But, taking care of one’s physical and mental well-being is important, allowing a person to be more productive throughout their life.

Instead of leaving these tasks in the hands of your workers, consider instituting programs and providing opportunities that can make self-care easier. Anything from on-site massages and gyms to meditation classes to flexible leave policies can help, so explore what can be reasonably provided and encourage your workers to take advantage of what’s there.

Create a Guilt-Free Workplace

When a person is overwhelmed by the amount of work currently on their plate or just can’t imagine squeezing in one more project, they should have the ability to express their feelings without guilt or fears or reprisal. By empowering your employees to openly admit when they are maxed out, you can ensure no one is pushed to the point of frustration, extreme stress, or burn out.

Everyone has limits when it comes to stress, so crafting a workplace where staff members can voice their concerns when they are reaching their breaking point keeps things from crossing the line. This allows people to keep their workloads manageable, ensuring they are able to perform at their best while managing everything they take on.

Lead by Example

Often, your team looks to you for clues about what is and is not acceptable behavior, so sacrificing your own work-life balance in the name of the company will lead many of them to assume they must do the same. If you want your workers to be comfortable using some time for self-care or setting limits about their workload, you need to set the example, ensuring you act in a manner that supports these objectives.

In the end, helping your employees achieve a better work-life balance doesn’t have to be a challenge, and even small changes can allow things to move in the proper direction. If you would like to learn more about how you can assist your employees with their work-life balance goals or are seeking a skilled professional to join your team, the knowledgeable staff at The Advance Group can help. Contact us today to see how our expertise can benefit you.

 

 

Candidates Not Interested in Your Perks? Offer This Instead

 

 

Offering perks is seen as a great way to entice top talent into applying for your open positions as well as to keep your best and brightest on staff. But, not every offering is valuable in the eyes of employees, so choosing the right ones is essential.

For example, while an option like unlimited vacation seems wonderful on the surface, it rarely translates into something helpful to your workforce. Instead, you need to focus on offerings that help them eliminate certain stressors in their daily lives, creating the kind of value they crave.

If your current perks aren’t working, it could be time for a change. Here are a few to offer instead.

Meaningful Gifts

While a lot of companies hand out swag coated in their corporate logos, these aren’t the types of items that actually improve the lives of your workers. However, a well-thought-out gift that speaks to them as an individual can be incredibly powerful, particularly if it fulfills a need they have.

Precisely what you can offer varies from person to person, so you will need to get to know your team for this approach to be effective. But, when done properly, it is incredibly impactful, boosting morale and demonstrating to your workforce that you care.

Helpful Services

Most professionals juggle a lot of responsibilities throughout the day, and not all of them are related to their work. Concerns about personal situations, like the need for high-quality childcare or maintaining a home, can weigh heavily on their minds, so perks that help relieve these pressures are especially valued.

For example, offering your employees access to a weekly cleaning service for their home, discounted childcare, or access to discounted meal delivery services can be very effective. So, if you have the room in your budget to offer these perks, it is certainly worth exploring.

Work-Life Balance

While unlimited vacation might not be useful, flexible scheduling and telecommuting options are excellent methods for creating a greater sense of work-life balance. This allows employees to keep up with their tasks while still being able to manage other parts of their lives, like doctor’s appointments or car maintenance. As a perk, these can be particularly empowering and are likely to be widely appreciated by your staff.

Ultimately, a perk is only going to make employees happy if it provides them with a clear benefit, so make sure to select options that are designed to make their lives easier and demonstrate that you care about their well-being, both inside and out of the office.

If you would like to learn more or are interested in finding a skilled professional to join your team, the professionals at The Advance Group can help. Contact us to speak with one of our knowledgeable staff members today and see how our services can help you hire and retain the top talent you need to succeed.

 

 

No, It’s Not Hard to Find Good Millennial Employees

 

Millennials may have gotten a tough rap since they’ve entered the workforce, but not all of it is justified. Yes, they may have a tendency to voice their opinion when they don’t like a particular business practice and aren’t willing to stick in a job that isn’t helping them progress, but those aren’t necessarily bad things, particularly when they reflect the employee’s passion for success.

Learning how to identify and cultivate good millennial employees is becoming a necessity, especially as baby boomers continue to exit the workforce and Gen X-ers take on more leadership roles. If you’re struggling to find good millennial employees, here’s what you need to know.

Millennials Don’t Have Nonstandard Expectations

Generally, good millennial employees don’t have unreasonable expectations from their employers. In most cases, they desire the same things that previous generations want, including work-life balance, a respectable salary, and opportunities for advancement.

The primary difference is millennials make up the largest part of the workforce, so they have a greater ability to make their desires heard, decreasing the need for them to just conform to a company’s expectations. This is a strong contrast to previous generations, where fitting into the workplace was a burden placed on them, and not the other way around. So, if you listen to their needs and adjust, such as by offering onboarding processes, career planning services, and a robust benefits package, you too can access top millennial talent.

Engagement Is Important

Millennials aren’t just looking to earn a paycheck and go home. Instead, they want to be a part of a broader mission and community, allowing their personal and professional lives to blend seamlessly. This means these workers are particularly interested in activities that take place outside of the traditional workday, especially networking opportunities that can help them learn additional skills, connect with other professionals, and possibly find a new position.

These employees also value culture along with compensation, so finding ways to engage millennials can help entice them to consider your company and remain over the long-term.

Ultimately, millennials aren’t the mystery they appear to be. Typically, they desire the same things every other professional hope to find: A solid paycheck, substantial benefits, enticing perks, work-life balance, and an ability to connect with a grander mission they can share with their co-workers. By understanding they aren’t that different from any other worker, it’s easy to see there are plenty of excellent millennial employees out there, as long as you’re willing to look.

If you are interested in finding some top talent to join your team, the recruitment specialists at The Advance Group can streamline your search for top talent and connect you with some of the area’s most highly skilled job seekers. Contact us today to see how our flexible approach to hiring can help you meet your recruitment and retention goals.

 

 

Who Should Manage Your Gen Z Employees

 

Generation Z is beginning to integrate itself into the workforce, representing a new source of candidates for companies interested in securing incoming talent. As with any new generation, many organizations are wondering how best to manage Gen Z employees, particularly since tension still exists between millennials and Gen X, as well as baby boomers.

Gen Z doesn’t have the same priorities as Gen Y, and many of these younger workers are fairly optimistic about their futures. But, like many millennials, technology is an ingrained part of their lives, and that can create challenges for managers who aren’t as device-centric. If you want to make sure these employees feel welcome and ready for success, here’s what you need to know about who should manage Gen Z workers.

Millennials Are the Best Match

While Gen Z may be more focused on inclusion than Gen Y, the two generations also have a lot in common. Both were raised with technology, making them more open to the advances that are on the horizon. In fact, Gen Z sees technologies like AI and machine learning not as threats to their job security, but as opportunities that will improve how people work. This can be a stark contrast to the positions many Gen Xers and baby boomers hold, but millennials will likely connect with the perspective.

Additionally, both Gen Y and Gen Z value workplace flexibility, including alternative work arrangements like nontraditional schedules and remote work. They also support the fluid nature of their professional and personal lives, promoting the agile culture that many millennials have worked to build. Since Gen Y and Gen Z see eye to eye in this area, millennials may be particularly well-positioned to manage Gen Z workers.

Gen Z Prefers Millennial Managers

Since Gen Y and Gen Z have similar values, it shouldn’t be a surprise that the newest working generation would prefer a millennial manager. Both generations prefer to find employment opportunities that provide them with purpose and allows for some level of personalization. Additionally, neither group considers their salary as the most exciting part of securing a particular job, prioritizing other perks like flexible scheduling, opportunities for advancement, and progressive maternity and paternity leave policies over higher pay.

The shared set of values makes it easier for millennial managers to relate to Gen Z employees and vice versa.

Now, this doesn’t mean that a Gen X or baby boomer manager can’t successfully lead a Gen Z worker, especially if they have effectively managed millennials during their career. However, Gen Y managers may be particularly well-positioned to take on the challenge as we learn more about what the newest working generation desires in the workplace.

If you are looking for more information and need to add a new professional to your staff, the team at The Advance Group can help. Contact us to speak with one of our knowledgeable staff members today and see how our services can work for you.

 

 

Scoop Up December’s Best New Grads!

 

When you think of college graduation season, you most likely focus on the summer. But, there are actually a lot of new grads who are just starting to receive their diplomas. And that means they are poised to join the workforce. If you are seeking out educated entry-level professionals, now is a great time to start looking for top talents who just completed their degree. To help you scoop up the best new grads, here are some tips to get you started.

Don’t Focus on Pedigree

Certain colleges and universities reputations proceed them. While it may be tempted to focus on these graduates, it could mean that you miss out on an extraordinary young professional who attended a different school.

In many cases, a strong pedigree doesn’t automatically mean the candidate will be a success. And graduates from state universities and local community colleges likely still have the skills you need. Unless you are hiring in an industry like healthcare where pedigree can have a substantial impact, don’t forgo an otherwise qualified candidate just because they didn’t go to a top 10 school for the field.

Examine GPA and Relevant Coursework Properly

Many hiring managers look at GPAs and relevant coursework to help gauge a new grad’s skills, since they often don’t have much (if any) work experience in the field. However, you want to make sure you approach this properly to get the best results.

It can be helpful to know the average GPA of graduates of the particular school’s program to help you better evaluate a person’s performance. For example, a 3.8 GPA may seem impressive until you hear that the average GPA for the program is a 3.7. Similarly, a 3.8 may be an incredible accomplishment if the average is a 3.1.

Relevant coursework is often easier to assess, as many universities provide copies of their catalog online. This gives you a glimpse into what the classes actually covered at the specific school, making it easier to gauge what the graduate likely learned along the way.

Internships and Work Experience

Not all college programs require internships for graduation, but those that participate in such an arrangement often have some real-world experience in the field as well as professional references. Similarly, grads who secured jobs in related to their major may also be better equipped to hit the ground running, which can be particularly valuable when you need someone who can start being productive quickly.

However, just because someone doesn’t have an internship or seemingly relevant employment history doesn’t necessarily mean they won’t be a great employee. Don’t overlook other forms of experience, like clubs and volunteering that can demonstrate the job seeker knows how to function in a structured environment and may have acquired valuable soft skills.

By using the tips above, you can increase your odds of finding the best new grads available today. If you would like assistance filling your job vacancies, the professionals at The Advance Group can help. Contact us to see how our services can make your hiring process more effective and efficient today.

 

 

Want to Hire Better Next Year? Start Understanding Your Candidates Better

 

Hiring managers often wish they could get a glimpse into a candidate’s head instead of having to second-guess their every move and answer. While mindreading still isn’t an option, a recent survey provided a substantial amount of insight into how job seekers think. And that can help you hire better in the future.

Here’s what you need to know.

Professionals Want to Hear About New Opportunities

While low unemployment rates can make it seem as though there aren’t enough viable candidates available, the vast majority of professionals are interested in new opportunities, even if they are currently employed. That means there is a large potential talent pool that isn’t showing in the unemployment statistics, so don’t be afraid to target these workers when posting about a vacancy.

Additionally, nearly two-thirds of professionals who recently changed jobs who were surveyed admitted they knew either nothing or very little about their newest employer before the found out about the position. This means you don’t necessarily have to have a prior connection to the potential candidate for them to be interested in your opportunities.

They Want Information About You

One of the biggest pet peeves for candidates is when they look for information that would give them a better idea of what it’s like to work for you, and it just isn’t there. In some cases, this means that they are finding the information on your website too vague to give them a solid concept of what you are like as an employer or they have trouble finding details in other common resources, like Glassdoor or even the job announcement itself.

Since candidates are more focused on company culture and work environments than ever before, giving them access to additional details can make you a more attractive potential employer. This can include providing insights on your website about what the company is like from an insider’s perspective, adding points about the company culture and employee perks to the job announcement, or even creating a blog that makes sharing this information more natural.

They Have Priorities

While money is still a significant factor in whether a person applies to a new position, it is a detail that is often not provided in a job announcement. Many companies try to keep this information private for a variety of reason, but not making either a salary minimum or standard range accessible in the vacancy posting means some top talent may make assumptions that affect whether they would either apply or accept the opportunity. Being forward about salary makes you seem more transparent and ensures that those who apply are open to working at or near that rate.

Company culture, as mentioned above, also plays a substantial role, making it crucial that you share insights that can help job seekers determine if your workplace might be a good fit. Additionally, work-life balance is more desirable than ever, so showing that your company supports initiatives designed to make this achievable can help you connect with higher-quality talent.

If you are looking to hire better staff members during the upcoming year, the team at The Advance Group can connect you with top talent in the area. Contact us today to see how our services can help you hire better in 2018.

 

 

Is the Labor Market Going to Help or Hurt Your Recruiting Process?

 

Even though the Great Recession is becoming more of a forgotten memory with every passing day, the aftereffects of the downturn are still impacting the labor market today. While the number of available jobs has risen significantly over the past few years, there are still millions of unemployed Americans looking for work. And, of those, nearly two million have been unemployed for six months or more, having them qualify as long-term unemployed.

Here’s what you need to know about the current labor market and how it can help or hurt your recruiting process.

Data Makes Things More Competitive

Many companies have turned to data to help them find top candidates in their field. While this sounds like it would help businesses locate the talent they need, the sheer volume of opportunities to capitalize on the information has more organizations using the same processes to try and get ahead.

Social media and other public data sources have made information highly accessible. So, while you may find a great candidate on these platforms, it’s unlikely you’re the only one who’s taken notice. This means you need to focus on creating value for job seekers to help attract them to your vacancies, and that isn’t necessarily a small feat.

Long-Term Unemployed May Come With Risks

It would seem as though long-term unemployed job seekers are the ideal area to focus on, but it can actually be a challenging route depending on the position. For example, tech professionals who’ve been out of work for a significant period of time, and haven’t been working to maintain their skills on their own, may be falling behind the curve. The tech sector changes rapidly, and it’s easy for those who aren’t currently working in the field to miss out on recent developments, making their skill set less valuable.

However, not all long-term unemployed job seekers neglect their skills when they are out of work. This means, by seeking out those who have maintained their level of competency on their own may be particularly valuable.

Broad Candidate Pools Are Required

Companies can’t afford just to sit back and wait for candidates to find them. Instead, they need to be proactive when it comes to filling vacancies. This can include targeting passive job seekers who are currently employed but open to making a switch as well as enlisting the support of a reputable staffing firm to help you access talent you may otherwise miss.

By focusing on broadening your candidate pool, you can find more people who might be a great fit for your vacancies. If you are looking to hire a skilled professional, the team at The Advance Group can connect you with top talent looking for opportunities just like yours. Contact us today to see how our services can make today’s labor market work in your favor, allowing you to recruit the high-quality candidates you need to succeed.

 

 

Is Overtime Killing Your Profits?

 

Most companies are acutely aware of the financial costs of employee overtime. Paying a minimum of time-and-a-half to have workers on-site adds up fast, but this isn’t the only aspect of these extra hours that is affecting your bottom line.

Overtime has numerous drawbacks that can significantly harm your profitability, and they aren’t all easy to spot. Here are just a few of the other ways overtime is costing you.

Falling Productivity

When used sparingly, overtime can actually bump your productivity levels up, helping you meet tight deadlines and maintain production standards in extreme circumstances. But, if having employees work overtime becomes common practice, productivity can actually stagnate, or even fall.

Once overtime becomes commonplace, some employees compensate for the extra hours by lowering their peak production levels. This can be a method for taking advantage of the additional pay or for helping them save energy, making the extended work hours feel more manageable.

If mandatory overtime ends up being the new standard, you’ll also see employees burn out. After some time passes, it becomes challenging to keep up with the extra demands and your staff may become resentful or frustrated with the additional pressure, leading them to not perform at their best. And, if there is no end in sight, some of your top talents may even look for new employment opportunities, giving them a chance to escape the longer hours and mitigate their rising stress levels. This ultimately leaves you shorthanded and can worsen the cycle of overtime for the rest of your employees.

Health Implications

There are numerous studies that suggest that prolonged stress has negative consequences for a person’s health including damage to the immune system. This can cause workers to become ill more easily, increasing the number of missed work days. And, in extreme cases, you may even see the average duration of their absences rise, as it takes longer for them to recover when they do become sick.

Employee illnesses don’t just affect the amount of total output; it can increase healthcare costs too. This means you lose money based on lost productivity while having to spend more to compensate for rising insurance costs.

More Workplace Safety Incidents

As employees put in more hours on the job, their level of awareness often decreases, and they may struggle to maintain their regular level of focus. These shifts can increase the odds that a mistake will occur and can cause the number of on-the-job injuries to rise. And, should a serious injury take place, you aren’t just faced with costly workers’ compensation claims but will also see production decrease, both of which reduce your profitability.

While the infrequent use of overtime may be necessary, making an effort to keep it a rarity helps you save money in the long run. If you anticipate that overtime will be required over the long-term, then bolstering your workforce with temporary employees may be the ideal solution, ensuring you can maintain your production targets will minimizing cost.

If you are interested in acquiring some short-term staff, the team at The Advance Group can connect you with skilled workers who are interested in temporary assignments. Contact us today to see how our flexible services can help you avoid many of the costs associated with employee overtime.

 

 

Eliminate Hiring Bias with These Steps

 

The vast majority of companies know that biased hiring practices aren’t acceptable. There are numerous laws and regulations that dictate what can and cannot be taken into consideration when evaluating candidates, and most businesses do a good job of adhering to these standards.

But, unconscious bias can be harder to control, as many people aren’t fully aware their initial judgments are affecting their decisions. And this can spell trouble for companies that don’t take an active role in eliminating the impact of these snap judgments.

Luckily, there are ways to eliminate hiring bias, whether conscious or unconscious, from your business. Here are some steps to get you started.

Recognize the Different Kinds of Bias

Bias can take multiple forms and be based on a variety of points. A hiring manager may make an assumption about a person’s capabilities due to their race, gender, age, and other protected statuses as well as superficial factors, such as a candidate’s height or weight. Understanding what may trigger a quick judgment is the first step in eliminating such bias from the hiring process, as we can only correct an issue if we know it is potentially present.

It’s also important to know the different kinds of thinking that can accompany a bias. For example, confirmation bias is a process where a person seeks out evidence to confirm that their initial judgment was justified, while an expectation anchor involves adjusting expectations (such as skill requirements) so that a favored candidate can be selected.

Again, knowing how bias can impact thinking is another critical step in eliminating bias from hiring decisions, and has even led some companies to turn to blind applications, where all personally identifiable information has been removed, to ensure biases don’t affect initial screenings.

Look Beyond the First Impression

While first impressions get a lot of attention since they affect how the rest of the interview is perceived, learning to set these initial thoughts aside can go a long way to combatting bias. Instead of letting the first moments of the meeting determine whether someone is a strong candidate, take time to review all of the facts and other relevant details to make sure that it isn’t just a poor first impression that is leading you to discard someone’s application.

Use Interview Panels

Sometimes the easiest way to limit bias is by having multiple people involved in the hiring process. This creates a team of interviewers who make decisions jointly, ensuring the opinion (or potential bias) of just one hiring manager isn’t swaying the outcome unfairly.

Create a Standardized Process

Another simple way to help limit the effect of bias is by using a scoring rubric for every interview. Key skills and traits can be identified in advance and added to the rubric. Then, it serves as a guide for the process and ensures every candidate is evaluated based on a single standard.

You can also use a reputable staffing firm, like The Advance Group, to help eliminate hiring bias. Our process ensures every candidate is treated fairly and that those who possess the right combination of skills and experience are referred for your open positions. Contact us today to see how our approach to hiring can be an ideal method for eliminating hiring bias from your company.

 

 

Now Is the Perfect Time to Work on Your Corporate Culture

 

Sometimes, an employee with all the right skills ends up not working out. It often has nothing to do with their capabilities; it’s due to the company’s culture and a general sense that they don’t fit in.

While corporate culture is hard to define, it generally represents the overall working atmosphere. Everything from the physical environment to dress code to the presence (or lack) of training opportunities all play a role in the culture of a business.

There is no such thing as a perfect corporate culture that will work for everyone. Different people have varying needs, so creating a one-size-fits-all environment isn’t possible. However, if you find you aren’t attracting the kind of candidates you need or are struggling with retention issues, now is the perfect time to review how your culture may be impacting these metrics. Here’s how to begin.

Start at the Top

The overall tone for a company’s culture is typically sent by the CEO or other members of upper management. They are often responsible for defining the missions and values of a business, and their actions and guidance directly impact everyone below them on the leadership ladder.

The intention here isn’t to automatically start making changes. Instead, review how your policies, procedures, and values are shaping how the company operates to gain insight into your culture as it stands today.

Talk to People

If you’re having issues with hiring or retention, your current workforce is a great source of information. Communicate with employees and managers at all levels and find out what is working for them, and what isn’t. Cover topics like opportunities for advancement, the perceived level of trust and transparency, and the current policies regarding work hours and locations. Have workers rank their priorities as well, as this lets you know what they value above all else.

Again, this is a fact-finding mission designed to help you identify points for improvement based on what your workforce actually says it needs. Once you have the details, you can begin planning for changes that help craft the culture you’re hoping to have.

Be Patient

Once you identify the changes you would like to make, create a plan to institute the improvements. Often, major cultural shifts take time, so patience is critical as you move forward. Keep employees informed of your efforts and solicit feedback at regular intervals. Be adaptable to their needs and try to strike a balance between their preferred culture and what your organization’s operations can support.

Ultimately, the creation of a company’s culture is ongoing, so the cycle is never complete. Once you begin making progress, ensure your hiring efforts focus on finding job seekers who don’t just have the right skills, but also fit in to what your culture is becoming. By doing so, you are bringing in people who are more likely to be successful over the long-term, improving retention rates and building a happier workforce.

If you would like to learn more about hiring for your corporate culture, the team at The Advance Group can help you find the right candidates for your positions. Contact us to see how our services can help you meet your workplace culture goals.