Performance Management Tips for 2019

 

Performance management is a critical business process. When properly used and implemented, it helps keep your employees productive, ensuring everyone has the information they need to succeed.

However, if your performance management process is lacking, you might not be seeing great results. If you want to make sure your approach is on target, here are some performance management tips for 2019.

Update Your Job Descriptions

The job description for each position defines the expectations for the role. It outlines the position’s purpose, duties, and key responsibilities, serving as a guide for what the employee needs to accomplish.

Without clear and updated job descriptions, you can’t identify critical KPIs, outline expectations, or create goals for the worker. Without these points, effective performance management is incredibly challenging, if not outright impossible.

Take some time to review all of the job descriptions and adjust them if needed. While it may take some time, it is crucial for company and staff success.

Identify Priorities

Once you have the job descriptions updated, find any priority duties or responsibilities for each position. This gives you critical areas of focus as it allows you to determine which potential issues are the most damaging, ensuring managers concentrate on these areas when evaluating performance or providing feedback.

Define Expectations

An employee can’t meet your needs if they don’t know what they are, so defining all expectations regarding their performance is a must. Then, you need to share these details with the worker, ensuring they are well informed regarding what they need to do and what standards they need to meet.

Adopt a Continuous Approach

After the previous steps are complete, adopting a continuous approach to performance management is usually best. Annual or quarterly reviews aren’t always the most effective, as they rely on reviewing missteps with employees long after the incident occurs.

Instead, encourage managers to be active in the process. When they see an employee is struggling or on the wrong path, have them intervene quickly. Similarly, if a worker is performing above expectations, make sure their manager lets them know their efforts are seen and appreciated.

Now, this doesn’t mean you have to abandon formal reviews, especially since they often ensure an employee’s performance is well-documented. Plus, they can create opportunities to reinforce feedback given previously or assess their progress, making them beneficial.

The important part is to stop seeing performance management as being tied to a calendar. Instead, it should be part of the overall culture, empowering managers to provide feedback and guidance at the right moment, even if a formal review isn’t on the horizon.

By following the tips above, you can improve your approach in 2019 and beyond. If you would like to learn more about effective performance management, the skilled team at The Advance Group can help. Contact us to discuss your company’s goals for 2019 with one of our knowledgeable staff members today and see how our performance management expertise can benefit you.

 

 

Why Great Candidates Aren’t Applying to Your Jobs

 

Hiring is one of the most crucial parts of operating a company. Without the right employees, the business may struggle or fail to thrive, harming productivity and profitability.

Figuring out how to attract high-quality candidates can feel like a challenge, especially if your job postings aren’t garnering the expected level of attention and you don’t know why. Luckily, some simple fixes could help you land great job seekers. Here’s what you need to know.

Ineffective Job Posts

Your vacancy announcements play a critical role in the hiring process. If the job description is vague or, in contrast, is a laundry list of requirements, top talent may just pass you by. Similarly, if the post only discusses what they can do for you, and not what you can offer them, genuinely skilled professionals aren’t going to be interested.

Instead of listing a ton of must-have skills and highly restrictive experience requirements alone, work to sell the job as an opportunity. Discuss exciting upcoming projects, chances to learn and grow professionally, or anything else about the role that is legitimately enticing.

Also, highlight why your company is a great employer. Showcase your amazing culture or admirable mission. Just make sure to pepper it all with keywords job seekers may use to find positions, and you are all set.

Long Application Process

Let’s get one thing straight; highly skilled professionals aren’t going to go through a lengthy application process. If you request a resume, then make them put that information into an application, then ask them to answer multiple essay questions, most top talent are going to bail out well before the submit button even appears.

The application part of the process is not the time to learn every detail about the candidate. Instead, you simply need to find out who has potential in this employee-driven job market, so keep your application process short and simple.

Limited Reach

Not long ago, job seekers flocked to major job boards to find available positions. Today, that just isn’t the case. Instead, they use niche job boards, scan social media, and reach out to their network. That means, if your job posting is only on your company recruitment page or one major job board, a ton of candidates don’t even know you are hiring.

If you aren’t getting the ideal response from your job postings, then branch out. Find niche job boards and list your opportunity, post about the job on social media, and ask your employees for referrals. This gives you access to a larger talent pool by increasing visibility, making it easier to find the highly skilled professionals you need to succeed.

By following the tips above, you can find amazing candidates with greater ease. If you are looking for great candidates for your vacant positions, the professionals at The Advance Group can connect you with skilled job seekers quickly and efficiently. Contact us to learn more about our comprehensive and flexible hiring services and see how our recruiting expertise can benefit you.

 

 

Start Attracting Better Employees

 

It’s a job seeker’s market. Candidates are empowered to pick and choose between opportunities, allowing better employees to focus on positions that can elevate their career and meet their other needs.

Today, workers are putting additional focus on company culture. If the physical environment, general mood, and mission and values of the organization do not align with their preference, most top talent will simply bypass the business and continue their search.

If you want to attract better employees, you need a company culture they find enticing. If you want to make sure yours fits the bill, here are some tips for evaluating your culture and making any necessary changes.

Differentiate Yourself From the Competition

Every company is unique, even if they are in a crowded industry. Genuinely skilled professionals want to know how businesses differ from one another, particularly when it comes to aspects like innovation, technology, and opportunities for growth.

Consider how your business strategy, environment, and offerings stand out from other companies in your industry. Then, make sure you highlight these aspects of the organization, allowing job seekers to see why you are an exciting employer worth exploring.

Define Your Core Values

Employees often prefer to work for businesses that have values they can stand behind. If your values are poorly defined or you fail to live up to them, you are not going to attract top talent.

Begin by examining your values and, if necessary, clarifying them. Make sure they are crafted in a way that is both functional and inspiring. Then, let them guide all your business actions, ensuring everything is fully aligned.

Provide Opportunities for Growth

Most exceptional workers prefer employers that give them opportunities to learn and grow as professionals. By offering training options, educational programs or mentorship arrangements, you can attract skilled talent who want to continue moving their career forward.

Plus, it allows you to take advantage of their increased skill sets. As they learn and grow, they often become more productive and effective. As a result, you can craft your leaders of tomorrow while enhancing operations today, all while providing them with chances to advance. Ultimately, it creates a win-win scenario, and it can assist with long-term retention, too.

Harness Your Existing Employees

Your current staff can do more than just accomplish their tasks; they can also serve as brand ambassadors. By encouraging your employees to rate and review the company online, discuss their positive experiences on social media, and refer potential job candidates, you engage them in the recruitment process. This may make it easier to connect with highly skilled passive job seekers, allowing you to find better workers for your open positions.

If you would like to learn more about how you can start attracting higher-quality candidates, or are seeking skilled professionals for your vacancies, the team at The Advance Group can help. Contact us to learn more about our available services and see how our recruitment and hiring expertise can benefit you.

 

 

5 Hiring Lessons Learned the Hard Way

 

If you want your company to thrive, then hiring the right people needs to be a priority. A single bad hire can derail productivity, hinder morale, and harm the bottom line. Plus, replacing an employee can take a significant amount of time, leaving you shorthanded for a period and further damaging operations.

Learning how to hire is not always easy. However, you can learn from those who have stood in your shoes before, giving you the knowledge to help you avoid certain missteps. If you want to make sure your hiring is on-target, here are five hiring lessons that many learn the hard way.

1. Set Clear Job Requirements

Knowing precisely what you need is critical if you want to find the right candidates for the role. Some managers focus more on the job seeker themselves, potentially blinded by amazing credentials, instead of how the person’s abilities align with the position’s requirements.

However, if you hire a professional whose skills don’t match your needs, there will be fallout. Make sure finding strong matches is always a priority, focusing on the skills that are more crucial for the role first and foremost.

2. Look for Drive

Most top performers are incredibly driven. They don’t just want to meet expectations. Instead, they want to shatter them. Plus, they tend to be strategic by nature, giving them an innate ability to align their actions with the larger company mission, highly innovative thinkers, and team players.

When you meet with candidates, ask them to describe how they achieved results, particularly when faced with a daunting challenge. This allows you to gain insight into how they think and act, giving you a better gauge on their drive.

3. Find Passion for Your Mission

When an employee is passionate about the company’s mission, they are more likely to excel. This is because they feel a personal connection to the organization’s vision, giving them intrinsic motivation to exceed expectations.

During an interview, ask each job seeker to describe what they think your company is about and the products or services offered. Their level of enthusiasm (and accuracy) will provide you with valuable information about their level of passion for the mission.

4. Check Professionals References

A good reference check is essential if you want to make sound hiring decisions. Even if candidates list people who will likely speak well of them, you can discover tidbits about their personalities, accomplishments, and approach that you may miss otherwise.

Plus, a reference check allows you to fact-check during the hiring process. That way, if a job seeker was being deceitful, you have a better chance of finding out.

5. Don’t Assume They Will Say “Yes”

Today, it’s a job seeker’s market. Even if the interview, reference check, and other phases of the hiring process went well, that doesn’t mean your top contender is going to accept a job offer just because you lob it out there.

In order to increase your odds of success, assume the candidate will say “no” unless you put in additional effort. Make sure you present the offer personally and are enthusiastic when you do. If they do accept verbally, follow up with a formal letter quickly and consider engaging them in the onboarding process early by introducing them to their future team members and providing them with more information about any benefits and perks. That way, everyone remains excited, increasing the odds your top choice will become your newest hire.

If you would like to find out more about hiring best practices, the team at The Advance Group can help. Contact us to speak with a member of our skilled staff today and see how our hiring expertise can benefit you.

 

 

Yes, This Matters to Every Job Seeker

 

Job seekers want a lot from their employers. Usually, they hope to have a chance to advance, access to professional development opportunities, and a culture that aligns with their preferences and meets their needs. However, top talent also expects one more thing, and falling short in this area can cost you a great candidate. If you want to make sure you can secure the skilled professionals your company needs to thrive, here’s what you need to know.

A Competitive Salary Is a Must

While money isn’t everything, it is always something. If you want to recruit top performers for your open positions, offering the right salary is crucial.

When you present a job offer, if the compensation is too low, great candidates aren’t going to accept the job; it’s that simple. Most professionals are generally aware of what their skills and experience are worth to employers, so they aren’t going to accept a package that doesn’t align with their expectations.

This is especially true in fields where competition for candidates is fierce. Plus, with unemployment being low, it is decidedly a job seekers’ market. Even if they refuse your offer, there is a decent chance they can land something more competitive in short order, so they likely won’t be concerned about that decision.

When a job offer is far outside the norm, many candidates won’t even attempt to negotiate. If they assume you are too far apart to begin with, putting time and energy into a negotiation isn’t likely worth it in their eyes.

Additionally, if the salary you offer is well below that standard for the position or industry, it might even damage your reputation. Job seekers may discuss the slight openly, and that could prevent you from connecting with top talent in the future.

How to Make Sure Your Salary Offer Is Competitive

Luckily, it isn’t hard for companies to find out if their salaries are competitive. Often, you can do a few simple searches to gauge whether you are in line with industry norms.

First, you can check job postings at other companies in your area, focusing on those that publish salary ranges and that are competing for the same talent you are trying to land. Second, resources like Salary.com and Glassdoor can give you insights into competitive compensation for specific roles in your region.

The goal should be to at least align with industry standards in your area. Slightly exceeding the averages can also work in your favor, as long as the pay rate makes sense for the position.

Also, you want to make sure to research salary rates regularly to remain competitive. The norms can shift quickly, so reviewing the data every quarter is often wise.

If you would like to know more about landing skilled job seekers, the professionals at The Advance Group can help. Contact us to speak with one of our recruitment specialists today and see how our compensation expertise can benefit you.

 

 

Where Can You Find the Senior Employees Your Team Needs?

 

Choosing the right candidate for an open position should always be a priority. However, when you are filling a senior role, it is especially critical.

Senior employees and members of the leadership team don’t just accomplish daily tasks; they also influence the strategic direction of the company. Additionally, these professionals often have to guide others, serve as representatives for the company’s brand, and impact future recruiting and retention success.

If you are wondering where you can find the senior employees your team needs to thrive, here are some tips for managing these crucial recruitments.

Social Media Platforms

Many of the best senior-level candidates are currently employed. While they may be open to making a change, they are usually only passive job seekers, not taking part in an active search.

As a result, you need to be proactive during the recruitment process and seek them out instead of waiting for them to come to you. In order to find these candidates, you need to embrace social media platforms.

Usually, you want to begin your search on LinkedIn and Facebook. LinkedIn is generally dominated by professionals, including candidates with college educations and who are solidly in their career. Facebook also shouldn’t be ignored because it is widely used, and many professionals have begun using the platform to further their careers.

Your Professional Network

Tapping your professional network to find suitable candidates is also a wise move. If you maintain relationships with senior-level employees, managers and executives, they may be aware of someone who would be a good fit for your job.

Additionally, a member of your network may even be interested in the role. When you discuss the opening with someone who may be qualified, you can find out if they would like to pursue the opportunity or know anyone who might be interested, allowing you to explore both options.

Recruitment Agencies

Having a partner to assist with your recruiting efforts can make a world of difference for any vacancy, especially senior-level openings. Recruitment agencies maintain vast candidate networks, including coveted passive job seekers, and are also well connected in their communities, making it easier for them to locate strong candidates quickly.

While many people assume recruitment agencies can only assist with entry-level positions, that isn’t the case. Most are quite skilled at finding candidates for any level job, up to and including executive roles.

When you partner with a recruitment agency, you gain a valuable ally whose expertise lies in the areas of recruitment and hiring. Plus, they can be a cost-effective solution, allowing you to find the right candidate quickly and without busting your budget.

If you are working to fill a senior position, the experienced team at The Advance Group can help. Contact us to speak with one of our recruitment specialists today and see how our senior-level hiring expertise can make finding your ideal candidate easier than ever before.

 

 

Is It Time to Start “Upskilling” Your Workforce?

 

When you are battling with a skills gap on your team, hiring a new employee to fill that void isn’t always the ideal approach. Recruiting can be expensive, and you may not have the budget to support another salary, making hiring someone new essentially off the table.

Luckily, if you have a few talented team members who are open to learning new skills, upskilling could be a cost-effective alternative. Not only will it give you access to the skills your company needs to thrive, but it also serves as a benefit to top-notch professionals who want to continue learning and growing in the field.

Plus, your existing employees are known quantities, unlike new hires. You understand their capabilities, interests and motivations, allowing you to provide training opportunities in a way that creates the most value.

Essentially, upskilling creates a win-win scenario for you and the employee. If you are wondering how you can integrating upskilling into your workplace paradigm, here’s what you need to know.

Identify Your Skill Gaps

If you aren’t sure where to begin with upskilling, take a look at your existing skill gaps. Any area that isn’t well covered by your team’s current capabilities should be a priority target, especially if those skills are genuinely needed today or will be vital to an upcoming project or initiative.

Don’t just focus on skills where no one is able to handle those duties. Instead, also include skills that aren’t well covered, such as in cases where only one team member is adept in that area. That way, you can create coverage or a succession plan, ensuring operations can run smoothly even if one team member departs or is unexpectedly absent.

Create Career Pathways

Upskilling does more than just offer you an opportunity to close skill gaps; it also enables you to create career pathways and prepare for future needs. Many leading professionals prefer environments where they can grow and advance, so having clear paths and supporting training opportunities can significantly boost retention.

Plus, you end up with an opportunity to craft your leaders of tomorrow. By offering upskilling opportunities to your best and brightest, you can cultivate their capabilities in a way that best suits the company’s long-term needs while supporting their progression. Essentially, by investing in the future of your workers, you invest in the future of the business as well, making it a win-win scenario.

Now, this doesn’t mean you should force an employee down a specific path. Instead, consider their career aspirations and how they can align with the organization’s objectives. This allows workers to be placed on paths that meet everyone’s needs and not just your own.

Embrace Several Training Mechanisms

Technology has made learning more adaptable than ever. Instead of having to rely on classroom learning, e-learning and virtual classrooms can be used as a flexible alternative. Informal options, like lunch-time sessions or mobile-friendly microlearning courses, can also integrate learning into the workplace culture with greater ease, all without disrupting normal operations.

Ultimately, upskilling your workforce is a cost-effective option for closing skill gaps and creating the leaders of tomorrow.

The Advance Group can help you find employees with the right skills for your workplace. Click here to check out our Talent Showcase and find employees with the skills you’re looking for, or contact our experienced recruiters to learn more.

 

 

Here’s Why People Don’t Want Your Job

 

Finding candidates for your vacant job seems like a simple task. After all, many job seekers are actively looking for a new role, so it seems only natural that qualified individuals would apply. As a result, if the resumes don’t start to roll in, it isn’t uncommon to be a bit confused.

Certain aspects of your position might not be enticing to candidates. In worst-case scenarios, portions of your description or other factors may even lead some job seekers to turn away from your open position.

Luckily, by figuring out why people don’t want your open position, you can make corrections. If you aren’t receiving applications from qualified individuals, here are some points to consider.

Your Job Ad Is Aging

Roles that require a hard-to-find skill set take time to fill. While leaving the same job ad up may seem like a good idea, as time passes, it will get diminishing returns.

When a candidate is looking for a new position, they often focus on new listings. Usually, those are presented first when they do a search, so they might not have a reason to peruse page after page of listings.

Additionally, many job seekers question whether an old job ad is accurate. Some may assume the role has been filled and the company simply forgot to take the job ad down. Others may worry there is something wrong with the opportunity, like a hiring manager who can’t make up their mind or a disorganized and lengthy hiring process.

If your job ad has been up for a while, it isn’t a bad idea to refresh it. That way, the listing appears newer, increasing the odds it will end up on candidates’ radar and reducing the chances of them being suspicious of the post.

Your Job Ad Looks Like a Scam

Professionals are increasingly aware of potential red flags that could signal a job is actually a scam. For example, promises that the new hire can make a lot of money in a short period, directing them to reach out over a messenger instead of applying through a traditional mechanism (like the job site or a company’s recruitment page), saying a lot of people will be hired quickly, or similar content could leave job seekers wary of the role’s legitimacy.

Additionally, not publishing your company name could make the position seem more like a scam. Similarly, if a candidate Googles your company name and comes up empty, not able to find a website or social media pages, they might assume the business isn’t real.

The Position Description Isn’t Enticing

Job seekers want a clear idea of what the role entails before they apply. If your position description is too vague, many will bypass your opportunity, at times because they assume you are hiding aspects of the job that they wouldn’t like.

On the other side, lengthy job descriptions with massive requirements lists are also not ideal. Some candidates won’t apply unless they meet 100 percent of the requirements, essentially screening themselves out even if they are capable of excelling in the position.

Ultimately, all of the reasons above could keep people from applying to your job. By avoiding these missteps, you can increase your applicant rate and have a better chance of finding the top talent you need.

If you would like to know more about effective recruiting, the team at The Advance Group can help. Contact us to speak with one of our knowledgeable recruitment specialists today and see how our expertise can benefit you.

 

 

What’s More Important: How a Job Candidate Acts or What They’ve Accomplished

 

When hiring managers evaluate candidates, they typically focus on what the job seeker has achieved during their career. Then, they try to select the candidate with the right skills and accomplishments that suggest they could provide value to the company if they are hired.

However, how a professional behaves on the job may incidentally be neglected by using this approach. Since how a person acts impacts not only their work but also how they interact with co-workers and their manager, overlooking their behavior can lead to a serious hiring mistake.

Behavior plays a significant role in how a candidate performs on the job. It affects how people react to them, how they act in various situations, and more. As a result, evaluating how a job seeker acts is critical, ensuring that they are a fit for the role, team, and company as a whole.

Evaluating the Position’s Needs

In order to successfully determine whether how a job seeker acts is a good fit for a position, you first have to identify the behavioral traits that best align with the role. For example, do you need a highly adaptable professional or a candidate who is more process-driven? Is your ideal new hire extroverted or introverted? Should they be a big-picture thinker or focused on the details?

The goal is to figure out what behaviors are best-suited for the core duties associated with the job. Then, you can identify behavioral interview questions that help you discover who has the ideal traits based on what the position requires.

Interviewing for Behavior

Behavioral interview questions allow you to gain insights into how a candidate acts in specific situations. Often, the process involves presenting the job seeker with a scenario and asking them to describe how they would handle it or how they managed a similar one in the past.

Typically, behavioral interview questions allow you to learn more about how a candidate thinks. Not only will you find out about various soft skills, but also their preferred approaches and what they need from a manager or their team.

Additionally, you can learn about their various habits and how open they may be to changing them. When a candidate is more flexible, their behavior can be molded. However, if their behavior is more ingrained or rigid, it may be harder to get them to change if the need arises.

Once you complete the behavioral portion of the interview, you can more easily determine if how the job seeker acts is a good fit for both the job and the team you are looking to augment. This helps you ensure a better match, increasing the odds the candidate will be successful in the role.

If you would like to learn more about the importance of evaluating a job seeker’s behavior, at The Advance Group can help. Contact us to speak with one of our experienced recruitment specialists today and see how our interviewing expertise can benefit you.

 

 

Trouble Finding New Employees? Try This!

 

As the labor market continues to tighten, more and more companies are struggling to find the new employees they need. Many of the traditional recruitment approaches aren’t ideal when it’s a job seekers’ market, drawing in candidates who aren’t ideal for the role or repeatedly tapping a subpar talent pool.

Luckily, there are things you can do to find the right employees for your vacant positions. If you are finding recruiting challenging, here are some tips for overcoming the difficulties you are experiencing.

Adopt a Forward-Thinking Approach

Many companies are reactive when it comes to hiring. They don’t begin the recruitment process until the need exists, even if there were indications weeks or months before they actually started recruiting. As a result, the pressure to hire quickly mounts fast, making a challenging situation even harder.

With a forward-thinking, proactive approach, some of the stress surrounding hiring can be mitigated. Begin by learning to predict your needs in advance. For example, review past staffing data to identify peak periods that require a larger workforce. You can also examine turnover metrics to anticipate when vacancies may arise.

Then, start recruiting before the need actually surfaces. This allows you to initiate the recruitment before the situation is dire, and enables you to give yourself enough time to make smart hiring decisions.

Hire for Potential, Not Pure Skills

While every role is associated with specific must-have skills, that doesn’t mean candidate skill sets should be your only focus. If you have the ability to train certain hard skills, look for job seekers who have the potential to thrive with the right guidance. This can include a willingness to learn, passion for the field, and a positive attitude. Additionally, a strong cultural fit could indicate the candidate has the ability to excel in your environment, making them worth the training investment.

If you aren’t sure what you need to find, consider what your top performers bring to the table in these areas. Examine their soft skills, attitude and cultural fit, then use those as guides for identifying job seekers with potential who may need a little assistance with their technical capabilities.

Partner With a Staffing Firm

When you need high-quality candidates quickly, partnering with a staffing firm can be the key to your hiring success. Recruitment agencies maintain robust networks filled with skilled professionals, many of which have gone through several pre-screening processes before they were listed as a viable candidate for placement.

By working with a staffing firm, you gain access to top talent that may not be a part of your existing talent pool. As a result, you are reaching a different group of job seekers.

Plus, recruitment agencies are hiring specialists. They understand the nuances of recruiting in today’s climate and have access to leading technologies that can streamline your search. This enables you to connect with leading professionals faster, ensuring you can secure the best new hire possible faster than ever before.

If you would like to learn more about recruiting in a tight labor market or want to partner with a skilled staffing firm, the professionals at The Advance Group can help. Contact us to speak with one of our recruitment specialists today and see how our hiring expertise can benefit you.

 

 

When Does Your Company Need to Partner with a Recruiter?

 

Today, companies are contending with a candidate-driven job market. Competition for top talent is fierce, making it harder to locate high-quality professionals quickly. As a result, many businesses turn to recruiters to help them find the right people for their vacant positions.

However, figuring out whether partnering with a recruitment agency is the best move for your company isn’t always easy. With that in mind, here are a few signs it could be the right decision for your organization.

You Need to Hire Faster

The hiring process at most companies is very time consuming. Often, several managers or departments need to coordinate their activities to start recruiting, including agreeing on job descriptions, posting vacancy announcements, reaching a consensus regarding the salary, and working the new hire into the budget.

Then, the candidate screening process is also cumbersome. Reviewing incoming resumes to find strong matches and coordinating interviews takes a lot of energy, particularly if you don’t get great applicants right away.

When you partner with a recruitment agency, you can speed up your hiring process. Recruiters focus their careers on finding the right candidates and have access to large talent pools automatically. This is a significant advantage when you need to hire fast.

You Aren’t Finding Quality Matches

By partnering with a recruiter, you can improve the quality of your candidates. A recruitment agency will work closely with you to understand the nuances of the role and your company’s culture. This allows them to get a holistic picture of what the perfect candidate is, making sure that they are referring job seekers based on their ability to excel in the job and your environment.

Recruitment agencies also maintain large candidate databases filled with professionals who could potentially meet your needs, including many who have been prescreened. Additionally, they have vast professional networks, an asset they can tap whenever the need arises.

Plus, they are experts in recruitment. If a recruiter doesn’t have an ideal match available, they know where to look and how to proceed to ensure the right kind of talent learns about your opportunity. Essentially, a recruitment agency is diligent about finding you the perfect match, and they know what resources will yield the best results.

Your Candidate Experience Isn’t Ideal

In a candidate-driven job market, your candidate experience matters. Skilled professionals won’t tolerate slow processes, overly lengthy applications, poor communication, or other issues when companies are competing for their attention.

When you partner with a recruiter, you gain access to a streamlined process designed to keep the candidate engaged. Recruiters understand what candidates need during the hiring process and are able to ensure the experience is professional and meets job seeker expectations.

Ultimately, partnering with a recruiter can be an excellent move, particularly if your company is struggling to find the candidates it needs to thrive. If you would like to know more, the team at The Advance Group can help. Contact us to speak with one of our skilled recruiters today and see how our hiring expertise can benefit you.

 

 

This Matters When You’re Looking to Hire…

Today, it’s a job seeker‘s market. A tight labor market means that companies have to compete to attract top talent, and those that fail to impress are going to struggle to find the skilled professionals they need to thrive. 

Often, when unemployment is low, companies take specific tried-and-true steps in an attempt to stand out. While increasing salary ranges and boosting benefits packages can certainly make a difference, there is one more thing that genuinely matters when you’re looking to hire: Candidate experience. 

What Is the Candidate Experience? 

The candidate experience describes what your hiring process is like for job seekers. It includes not only the technical aspects of the process – such as the specific tasks the candidate needs to complete – but also the emotional and mental impact of how the events unfold. 

For example, if you use a lengthy application process that requires a resume submission, that same information to be copied into standard fields, several essay questions, and more, those are technical aspects. The emotional and mental factors include the frustration the candidate feels when they are asked to complete an application that uses the same information on their resume and the work involved in answering yet another essay question. Similarly, the candidate experience can include the annoyance of submitting an application and then never hearing whether they are moving forward in the process. 

Essentially, the candidate experience is an all-encompassing term for what a job seeker goes through during your hiring process. And, if a candidate views yours as poor, it’s what may prompt them to drop out. 

Improving the Candidate Experience 

In order to enhance the candidate’s journey, you need to view your process through their eyes. Often, this involves reflecting on every step as well as other factors, such as the presence or absence of personalized communication, the delays between submitting applications and learning the results, the difficulty of scheduling a mutually acceptable interview time, and anything else that affects how your process may be perceived. 

Then, if you identify shortcomings, you need to take steps to improve the experience. For example, you might want to forgo the fill-in-the-blank application and ask only for a resume. It could also include improving communication with the candidate, ensuring the experience is personalized and keeps them engaged while ensuring they are always informed. 

By crafting a positive candidate experience, your recruitment efforts will be more effective. Plus, word will spread, as job seekers often discuss their journey with others, allowing you to create a reputation as an employer of choice. 

Prioritizing the candidate experience is always a smart move. However, it is even more crucial when unemployment is low, and the labor market is tight. When done right, it can help you stand out from the competition, enabling you to secure the top talent you need to thrive. 

If you would like to learn more, the knowledgeable professionals at The Advance Group can help. Contact us to speak with a member of our skilled team today and see how our candidate experience expertise can benefit you.