Exit Interviews: Do you know why your employees are leaving?

HMG Success on September 24, 2015

Employees leave companies for many different reasons, but sometimes the HR team won’t be able to explain why past employees left. In some cases, employees leave for better advancement opportunities or because they are not happy with their current employer. The only way a company can know or learn why employees are leaving is by taking advantage of the exit interview, and then learning from this feedback.

Encourage Honesty

The next time you hold an exit interview, make sure you encourage honesty on the part of the employee who is leaving the company. Few employees will be brutally honesty during an exit interview, especially when leaving smaller companies, because they do not want to hurt anyone’s feelings. Try to encourage honesty as much as possible so the employee explains the exact reasons why they decided to leave.

Ask These Questions

The following questions should be asked of the employee during an exit interview:

What will you get from your new employer that you didn’t get from us?
How do you feel things went here for you?
How are your career goals being fulfilled at your new job?
Can you give us any suggestions for improvement?
Would you like to be notified of any opportunities here in the future?
Is there anything we could have done to prevent you from leaving?
In what areas did we come up short?

Reveal Undiscovered Problems

For all you know, there could be some major problems hiding at your company. The only way you can find out about these problems is via the exit interview. The questions from the previous section could help to reveal these problems, which could include issues with the culture and competition that continues to aggressively recruit your talent. An outgoing employee will be able to shed light on these issues and much more if you ask the right questions and encourage honesty.

Make Appropriate Changes

Once you conduct the exit interview, you should begin to make appropriate changes to the company. This could include improving the company’s culture, offering better benefits, increasing salaries and offering more opportunities for advancement.

Companies need to know why their employees leave for other opportunities. They also need to know if an issue at the office led to the employee searching for a new job. The exit interview is the perfect time to find out this information.

You’re Losing Top Talent Because…

HMG Success on August 7, 2015

A certain amount of employee turnover is to be expected, particularly in tough industries that chew up and spit out people on a regular basis. But, when turnover rates remain high or become unusually high; there’s a problem. As a human resource or recruitment professional engaged in the active pursuit of talent, the issue of losing top talent can become a frustrating and costly issue.

Asking yourself why you are losing top talent to the competition? Here’s some of the hidden reasons this may be happening.

Not offering the best possible compensation

The number one reason why employees leave companies, according to workforce surveys, is because they do not believe they are being paid fairly. To prevent the loss of your best talent, make sure that all job types are matched to current salary surveys for the skills, knowledge, and region they exist. Provide above-industry benefits and other perks of employment.

Did not use an onboarding process

Not having a formal onboarding process for new hires is a recipe for disaster. It sets employees up for failure, even months after they are working for your company, because they feel lost and have no clear direction. If you match employees up with more seasoned employees, after a brief onboarding week, your talent is less likely to slip through the cracks. The extra bonus is that they can be more productive sooner.

Forgot to prepare managers to do their jobs well

People often leave companies over conflicts with managers and team leaders. When this is the case, and they do not feel supported by a manager who is interested in their career success, the only alternative is to seek employment elsewhere. To prevent losing talent this way, provide career training for managers on a continual basis, and have an open-door policy for mediating any employee and management problems in a safe environment.

Neglected to provide promotional opportunities

Most working professionals want to move up the corporate ladder. If you want to keep good people, then it seems like a no-brainer to provide opportunities to be promoted into higher positions in the organization. Not doing this well? Then it’s probably in your best interest to start doing some succession planning efforts around the workplace.

The company mission statement is out of sync with the culture

Perhaps your employees are leaving because what they thought was a good match for their work style, based on your corporate culture, is really not the case? Take a good long look at what your mission statement and vision is about, then evaluate whether or not your corporate culture fits into this context. If not, it could be time to survey your employees to come up with better ways of communicating and promoting the work culture that fits the mission of your company.

When is the Right Time to Start Planning Your Hiring?

HMG Success on July 23, 2015

Running a company is incredibly difficult, and one of the most important parts of it is hiring new employees. Many companies tend to wonder when the right time is for planning the next round of hiring. The simple answer is … now! Companies need to put together their hiring plans as soon as possible in order to prepare for unexpected staffing needs. The sooner you have the plan created, the easier it will be to implement the plan when the times comes. Below, we will discuss when the right time is and how to create that plan.

Look at the Present Workforce

When you begin to put together a hiring plan, take a long look at your present workforce. There is nothing written in stone that you need to find a new employee from outside the organization. In fact, there might be some diamonds in the rough within your current workforce. Give a current employee a chance to improve their skills by promoting them to an open position that you might otherwise fill from outside the company. Invest in the job satisfaction of your current employees in order to put together a plan that helps you find future employees based on collaboration.

Develop a Plan That Meets Two Needs

Your hiring plan must meet two different needs for your company. Those two needs are staffing for the present and staffing for how you see your company growing in the future. When you have a hiring plan in place, you make it easier to deal with the risks and costs of hiring part-time, full-time, permanent, temporary or temp-to-hire employees. Your hiring plan will be able to ensure that hiring is consistent across all of the departments within the company. The plan needs to have a process for hiring in the present and in the future when you need to expand.

Perform an Analysis of Jobs at Your Company

An important part of putting together a hiring plan is to perform an analysis of the jobs at your company right now. Even though a job might open up, does it need to be filled immediately? Take a look at how it might fit into your company’s plans in the near future. How did the job fit into the company’s plans in the past? Was the job more effective in the past? Will it be more effective if it is altered in the future? Take a long, hard look at all of the jobs at your company and analyze them when putting together a hiring plan.

The definitive answer to the question posed in the title of this article is that now is the right time to start planning your hiring. The longer you wait, the more difficult it will be to find new talent.

How to Be Anything But Average in Your Career

HMG Success on July 15, 2015

Let’s face it – nobody really wants to be “average” at anything, much less a career. This is the place where one doesn’t get noticed, doesn’t get promoted, and certainly doesn’t earn the kind of money that’s desired. Why be average when you can be spectacular? Read on for some tips on how to be anything but ho-hum in your career.

Build a strong career brand

Every individual has something special that can help them to stand out from others in a career. Take the time to evaluate your unique background, knowledge, and interests. Then leverage these factors to create a new career brand. You can develop this brand by establishing a personal blog and social networks to share your expertise. In everything that you do at work and in your career, be mindful of the personal and professional brand you are developing.

Get some extra training

Elevate your present skills by tapping into free and low cost learning opportunities that are out there. And there are many. From Udemy classes to community education sessions held at local colleges, there are many ways to learn new skills that can take your career from boring to brilliant. Make sure to let your boss know you are interested in learning more in case the company also has some employee training opportunities available.

Be known as the go-to expert

To stand out as a professional in any industry, work hard to be known as an expert in some area that’s valued by your employer. Learning new things has a lot to do with this, but also a commitment to excellence in your work. For example, you could be known for being a stickler for details and everyone will come to you to review their documents before they are published. Try learning some new tricks to make your work better or more efficient. Share new ideas and ask for time to prove they are better for the company.

Take on something new

You don’t have to stay in an average career for long, if you do at least one thing right – ask for something new in your job. That’s right. Stop waiting around for a promotion and go after it by taking on new responsibilities and trying new projects. Your boss will be impressed by your willingness to advance in your career, you will be seen as a leader by your peers, and your skills will continue to grow. You can leverage this to take on a better job in the future.

Your career is only going to be as thrilling as you choose it to be. Step outside of mediocrity and into a career that offers personal and professional reward.

3 Good Reasons to Turn Down a Job Offer

HMG Success on May 12, 2015

As a job seeker, it can be easy to jump at a job offer as soon as possible. After all, you’ve been applying and interviewing everywhere and it’s taking a long time to get one. However, not every job offer is lined in gold. Some may lead to disaster for your personal life and for your career.

It’s important to weigh the pros and cons of every job offer before you accept it. Why is this important? There are several reasons, and today we will talk about the three valid reasons you may want to turn down a job offer that you’ve received.

#1 – The company has a history of failing

A job offer may seem wonderful at first, until you dig a little deeper into the company itself. A huge red flag would be a company that has a history of failing in many ways. This could be a high turnover rate among employees due to no work life balance, or it could be a company that has a shoddy financial history of layoffs and being bought out by other companies. If the company has posted financial earnings and stock reports in the last quarter or two, you can review this to see how the company is performing. Take the time to review company ratings online and you may see a pattern of problems.

#2 – The money isn’t even close to being enough

If the job offer has come with a very disappointing salary attached to it, take the time to negotiate for a higher compensation now before you accept it. Failure to do so could lock you into a job that pays a lot less than you need to support yourself and your family. This will lead to resentment and financial stress. It’s possible to go online and research salaries before walking into an interview so that you can discuss this before the job offer comes. Follow your gut on this and do not accept a job offer that pays far below what you deserve. A better job that pays more is out there.

#3 – The job is another dead end road

When people get desperate for any job they often accept a job offer that does not offer much room for advancement. Don’t get caught in this trap. Find out from the recruiter what the career path looks like for this job. Get the job description in writing during an interview or when the offer is made. Let the recruiter know that you are looking for long-term career success and the opportunity to learn more in the industry. Find out how this job will enable you to grow in your career. If it looks like it will be a dead-end job, run in the other direction.

Perhaps one of the best ways to get a great job offer is to work through a staffing agency with caring representatives who will be focused on helping you land a job that is well matched to your skills and aspirations. Often times, a staffing agency can negotiate a much better job offer then if you tried to do this on your own. You can even work temporary assignments until a better job offer comes. So, never settle for a bad job offer – instead connect with Advance Staffing Solutions for career support.

Simple Ways to Promote Employee Loyalty and Motivation

HMG Success on April 30, 2015

As an HR manager, it is part of your job to promote loyalty and motivation within the workplace. These are two items that are needed in order to keep employees engaged so they can be productive. If you want to prevent employees from leaving for greener pastures, then make sure that loyalty and motivation are on the top of your to-do list.

Here, we will discuss how you can promote these two aspects so employees don’t start looking for a new job.

Improve Hiring Practices

The easiest answer to promoting loyalty and motivation among employees is to improve hiring practices. This is easier said than done for most companies, because it is nearly impossible to avoid making bad hires. No matter how intricate and in-depth your screening process is, every now and then a bad candidate will slip through the cracks and wind up receiving an offer of employment. Always keep in mind that happy employees will be less likely to search for work elsewhere.

Offer Strong Benefits Package

Not every company will offer employees a strong benefits package. This is a major reason why employees are unhappy with their job and tend to find work elsewhere. Your company needs to offer a strong benefits package in order to keep employees happy and loyal to your company. The package should include health insurance, a 401(k) plan, vision, dental and other perks. Paid time off, sick days and bonuses can also be lumped into this section because they are all benefits to some extent.

Access to Ongoing Training

Companies that offer their employees different types of training will find that their employees are loyal and motivated to succeed. Employees want to learn new skills and further their careers as much as possible. Training can either be offered in the office or at an off-site location. Some companies even help their employees pay for college classes if they choose to go back to school for an advanced degree.

Reward Strong Performances

If your company is in dire need of loyalty and motivation from employees, consider rewarding strong performances. This can be done by installing a rewards program that sends out gifts to employees once per quarter, or you can pick and choose when to reward employees for a job well done. Rewards can include extra paid time off, gift cards to local businesses, tickets to sporting events or concerts and even a plaque or an assigned parking spot.

Competitive Compensation

Even though it is the most important part of keeping employees happy, we still need to mention that your company must provide employees with a competitive salary and benefits. If employees working the same jobs are being paid more at another company, you will likely need to fill those jobs quite often due to high turnover.

Contact The Advance Group Today

It is not difficult to keep employees loyal and motivated in today’s workplace. So long as you offer workers one or more of the items discussed in this post, you should see an increase in loyalty and a drop in turnover rate.